Back to Zoom Integration

Setting Up Zoom Integration

Connect your Zoom account to webMOBI in just a few steps

Before You Begin

Make sure you have:

  • A Zoom account (Pro, Business, or Enterprise plan recommended)
  • Organizer or co-organizer permissions in your Zoom account
  • A published event in webMOBI
  • Admin access to your webMOBI account
1

Connect Your Zoom Account

  1. Go to Settings → Integrations in your webMOBI dashboard
  2. Click on the "Connect Zoom" button
  3. You'll be redirected to Zoom's authorization page
  4. Sign in to your Zoom account if not already logged in
  5. Review the permissions requested by webMOBI:
    • View meeting information
    • View and manage meetings
    • View meeting participants
    • View meeting reports
  6. Click "Authorize" to grant access
  7. You'll be redirected back to webMOBI with confirmation
2

Configure Integration Settings

After connecting, configure these settings:

Automatic Meeting Creation

Enable automatic Zoom meeting creation when you create sessions in webMOBI

Attendance Sync

Automatically sync virtual attendance from Zoom to webMOBI

Default Meeting Settings

Set defaults for waiting rooms, recording, and other Zoom features

3

Test the Connection

Verify everything is working:

  1. Create a test hybrid session in your event
  2. Check that a Zoom meeting is automatically created
  3. Start the Zoom meeting and verify the meeting link works
  4. Join as a participant and check that attendance is tracked
  5. View the hybrid dashboard to confirm data is syncing

Common Setup Issues

Authorization Failed

If authorization fails, check:

  • You're using the correct Zoom account
  • Your Zoom account has the required permissions
  • Pop-ups are not blocked in your browser

Connection Keeps Disconnecting

Try:

  • Re-authorizing the connection
  • Checking your Zoom account settings
  • Contacting support if the issue persists

Next Steps

Now that you've connected Zoom, you're ready to create hybrid events!